Questions we get asked.
Short answers about the journal, sponsored features and what happens to an enquiry once you send it.
01
What is OperationAI?
A business journal about brands using AI inside real operations — finance, customer, people and field work — and what changed once they did. We report the work, not the announcement.
02
What does a sponsored feature mean?
It means the company in the story commissioned the feature. Every sponsored feature is labelled as one on the article itself. Sponsorship decides that we write about a company; it does not decide what the piece says, and we do not publish claims we cannot check.
03
How do I get my company featured?
Write to the desk and tell us what you actually run — the process, the tools, what changed and how you know. Concrete operations make a feature; a product pitch does not.
04
What happens after I send an enquiry from an article?
Your name, email and message go to the company in that story so they can reply to you directly. We use those details to pass on your enquiry and nothing else — no lists, no resale.
05
How do corrections work?
Name the article and the line you think is wrong. We check it, and if we got it wrong we fix it in the piece itself rather than quietly.
06
How do I reach the desk?
Through the contact page. Story tips, feature enquiries and corrections all land with the editors who commission and check these features.